Privacy Policy

Viral Media Digital LLC (“VMD,” “Viral Media Digital,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, disclose, protect, and retain information when you use our website, mobile application, marketplace, wallet interface, digital asset tools, NFT systems, creator tools, communication features, live streaming tools, games, events, subscriptions, blogs, support systems, and related services.

1. Scope of This Privacy Policy

This Privacy Policy applies to all users, visitors, creators, buyers, sellers, event organizers, subscribers, NFT holders, wallet users, and participants who access or use any part of the VMD ecosystem.

By using VMD, you acknowledge that you have read and understood this Privacy Policy and agree that your information may be handled as described here.

2. Information We Collect

We may collect information provided directly by users, information generated through use of the Platform, information required for age eligibility and account verification, and information reasonably necessary for security, moderation, fraud prevention, legal compliance, and operation of VMD services.

• Account information, including email address, username, display name, profile details, login identifiers, registration date, and account status
• Date of birth, declared age, minimum-age eligibility, age-gate results, and related registration records
• Account-verification information, including verification status, verification dates, verification deadline, eligibility results, and related security records
• Information reasonably requested to verify account ownership, age eligibility, identity, authenticity, seller status, or compliance with Platform policies
• Policy-acceptance records, including acceptance of the Privacy Policy, Terms and Conditions, Community Guidelines, End User License Agreement (EULA), minimum-age requirement, accurate-information requirement, anti-bot rules, and zero-tolerance policy
• Profile content, including profile photos, banners, NFT avatars, biographies, links, preferences, and public identity elements
• Uploaded content, including photos, videos, reels, posts, stories, audio notes, comments, marketplace listings, event content, subscription content, livestream content, and NFT-related media
• Device and technical data, including IP address, browser type, operating system, app version, device signals, crash logs, session data, security logs, and fraud-prevention signals
• Usage information, including interactions, views, likes, comments, follows, messages, searches, rankings, creator activity, marketplace activity, and feature engagement
• Transaction and marketplace records, including purchases, listings, sales, shipping details, refund requests, dispute records, invoices, order history, seller activity, payment references, and transaction status
• Wallet and token activity, including wallet identifiers, displayed balances, balance classifications, transfer activity, withdrawal eligibility, restricted balances, ecosystem reward records, internal transaction references, and digital utility interactions
• Apple In-App Purchase information, including Apple transaction identifiers, product identifiers, receipt-validation information, purchase status, purchased quantity, associated account, balance classification, timestamps, and fraud-prevention signals
• NFT and digital asset records, including NFT listings, ownership activity, metadata, transfers, collections, marketplace interactions, and linked content
• Support, safety, moderation, blocking, and dispute information, including reports, selected reasons, additional details, evidence, reported content or account identifiers, blocked-account identifiers, communications, moderation status, account actions, and enforcement history

3. Account, Profile, Age Eligibility, and Verification Data

When you create or use a VMD account, we may process account, profile, registration, age-eligibility, policy-acceptance, and verification information to authenticate you, manage the account, personalize the Platform, enable supported features, prevent fraud, protect users, and maintain Platform integrity.

VMD is intended exclusively for users who are at least sixteen (16) years old. During registration, users must provide an accurate date of birth and confirm that they satisfy the minimum-age requirement.

Newly registered users must complete the required VMD account-verification process within seven (7) calendar days following registration.

During this seven-day period, the account may remain in verification-pending status and certain Platform functions may be limited or unavailable.

If verification is not completed successfully within the required period, VMD may restrict, suspend, disable, or permanently remove the unverified account, including associated profile information and content, subject to applicable legal, security, fraud-prevention, investigation, dispute-resolution, and data-retention requirements.

Initial VMD account verification is provided at no charge during the first twelve (12) months following registration.

No verification fee will be imposed automatically. If VMD introduces a verification renewal requirement or fee after the initial twelve-month period, the applicable price, duration, conditions, payment method, and effect on account status or feature eligibility will be disclosed before the user authorizes any payment.

Completion of verification does not constitute a guarantee that every identity claim, statement, listing, product, transaction, or activity associated with the account is authentic, lawful, accurate, or risk-free.

Certain information users choose to publish, such as username, display name, profile photo, NFT avatar, public posts, marketplace listings, events, creator content, and public profile details, may be visible to other users or website visitors.

4. Marketplace Data

When you use the VMD Marketplace, we may collect and process buyer, seller, product, order, shipping, payment-reference, communication, invoice, refund, and dispute-related information.

Marketplace data may be used to operate listings, facilitate transactions, review disputes, detect fraud, support seller verification, enforce marketplace rules, and maintain trust and safety.

VMD provides marketplace technology infrastructure. Buyers and sellers remain responsible for the information they provide and for complying with all applicable laws, product rules, shipping obligations, tax obligations, and marketplace policies.

5. Store Verification and Seller Review

VMD may request or process verification-related information for stores, sellers, marketplace access, wholesale access, or fraud prevention. This may include business information, contact information, identification documents, address verification, selfies, proof of ownership, tax information, or other evidence necessary to protect users and the platform.

Verification information may be reviewed manually or through service providers and may be retained where necessary for fraud prevention, compliance, dispute resolution, or platform integrity.

6. VMD Wallet, Balance Classification, Token, and Digital Utility Data

When users access or use the VMD Wallet, VMD Token, digital utility credits, rewards, internal balances, marketplace payment interfaces, or related ecosystem tools, VMD may process wallet identifiers, displayed balances, balance classifications, transaction history, transfer activity, withdrawal eligibility, purchase activity, restricted-balance information, activity logs, internal transaction references, and digital utility records.

The VMD Wallet may separate balances according to their origin, status, eligibility, and permitted use.

Depending on the applicable platform, account, transaction type, and restrictions, the Wallet may display categories including:

• total balance;
• available balance;
• transferable balance;
• withdrawable balance;
• restricted balance;
• pending balance;
• promotional balance;
• purchased balance;
• Apple-purchased balance;
• non-transferable balance.

A displayed total balance may include amounts that are not eligible for transfer, withdrawal, cash redemption, physical-product purchases, digital purchases, or every other type of transaction.

Balance eligibility may depend on how the balance was acquired, operating platform, application version, app-store requirements, account-verification status, identity or fraud-prevention review, jurisdiction, transaction type, applicable law, technical availability, and VMD policies.

The Wallet may process and display applicable classifications and restrictions so users can distinguish eligible balances from balances that are pending, restricted, non-transferable, or non-withdrawable.

Apple-Purchased VMD Balance

When a user purchases eligible VMD digital utility credits through Apple In-App Purchase, VMD may process limited transaction information necessary to validate and deliver the purchase.

This information may include:

• Apple transaction identifiers;
• product identifiers;
• purchase status;
• receipt-validation information;
• purchased quantity;
• the associated VMD account;
• balance classification;
• timestamps;
• fraud-prevention signals.

VMD does not receive or store the user’s complete Apple payment-card number, CVV security code, or complete Apple payment credentials. Apple processes that payment information under Apple’s own terms and privacy practices.

VMD digital utility credits acquired through Apple In-App Purchase are classified as a restricted balance.

Unless otherwise expressly permitted under applicable Apple policies and VMD terms, Apple-purchased VMD balances:

• are non-transferable;
• cannot be sent to another user;
• cannot be sent to an external wallet;
• cannot be withdrawn or redeemed for cash;
• cannot be exchanged for another currency or monetary value;
• cannot be used to purchase physical products or physical services;
• may be used only for eligible digital functionality expressly available within the VMD iOS application;
• do not expire solely because of the passage of time;
• do not represent an investment, security, deposit, ownership interest, or promise of profit.

The VMD Wallet is not a bank account, deposit account, savings product, insured account, brokerage account, investment account, or escrow account.

The VMD Token and VMD digital utility credits do not represent equity, shares, ownership, debt, profit participation, dividends, guaranteed liquidity, guaranteed appreciation, guaranteed returns, or guaranteed redemption rights.

7. NFT and Digital Asset Data

VMD may process information related to NFT creation, minting, uploading, listing, purchasing, selling, displaying, transferring, and interacting with NFTs or digital assets.

This may include NFT metadata, media files, wallet-related activity, collection information, ownership status, transaction references, listing history, content rights claims, and user-generated descriptions.

NFT-related information may be public by design, especially where blockchain, marketplace, profile, collection, or public listing features are involved.

8. User Content and Media

Users may upload, post, transmit, list, create, mint, or share content through VMD. This may include photos, videos, reels, posts, stories, audio messages, voice notes, comments, marketplace listings, event content, subscription content, blog content, live streams, NFT media, and related metadata.

We process user content to operate the platform, display content, enable sharing, support moderation, investigate abuse, enforce policies, optimize media delivery, and provide requested features.

9. Direct Messages, Audio Vault, and Private Features

VMD may provide direct messages, chat systems, audio messages, audio vault tools, private stories, restricted media, private communication tools, and related features.

We may process communication metadata, sender and recipient identifiers, timestamps, media references, safety reports, moderation signals, and technical logs to deliver these features and maintain safety.

Private features may include anti-screenshot, anti-recording, anti-forwarding, access-control, or privacy-protection tools. Users agree not to bypass, disable, interfere with, or exploit such protections.

10. Live Streaming and Creator Tools

VMD may process live streaming data, viewer activity, chat activity, engagement metrics, creator analytics, follower data, rankings, subscription activity, stream recordings, reports, moderation actions, and related technical signals.

Live streams and creator content may be moderated, restricted, removed, reviewed, or preserved where necessary for safety, legal compliance, fraud prevention, or enforcement.

11. Games, Rewards, Rankings, and Engagement Systems

VMD may operate games, rankings, leaderboards, rewards, achievements, engagement systems, creator metrics, and ecosystem incentives.

We may process gameplay activity, ranking data, reward eligibility, anti-cheat signals, device data, engagement logs, and suspicious activity indicators to prevent abuse, fraud, automation, manipulation, or unfair use.

12. Events and Subscriptions

When users create, purchase, register for, subscribe to, or interact with events or subscription-based features, VMD may process event information, ticket records, access data, subscription status, payment references, creator information, attendee information, communications, and support history.

13. Blog, Public Website, and Public Pages

When users access the VMD website, blog, public marketplace pages, public profiles, public store pages, public NFT pages, or public informational content, we may collect browser data, analytics data, page-view activity, referral data, cookie data, and security signals.

14. How We Use Information

VMD may use information to:

• Operate, maintain, and improve the platform
• Create and manage user accounts
• Provide marketplace, wallet, token, NFT, social, creator, live, event, subscription, and communication features
• Display profiles, posts, listings, events, NFTs, and public content
• Process transactions, orders, refunds, disputes, and support requests
• Maintain security and prevent fraud, abuse, spam, scams, impersonation, and unauthorized access
• Moderate content and enforce policies
• Investigate reports, disputes, suspicious activity, and platform violations
• Provide customer support
• Improve performance, reliability, compatibility, and user experience
• Comply with legal, tax, regulatory, safety, and enforcement obligations

15. Security, Filtering, Reporting, Blocking, and Moderation

VMD may analyze technical logs, transaction records, communication metadata, device signals, content reports, marketplace activity, wallet activity, NFT activity, account-verification information, and user behavior to detect fraud, abuse, scams, suspicious activity, security threats, policy violations, and attempts to manipulate the Platform.

Content Filtering

VMD may use automated filters, keyword detection, artificial intelligence, technical signals, user reports, manual review, and other moderation systems to detect, prevent, restrict, or remove objectionable, abusive, fraudulent, illegal, or policy-violating content before or after publication.

Filtering may apply to supported text, captions, descriptions, comments, messages, profiles, marketplace listings, products, events, subscriptions, NFTs, audio, images, videos, livestreams, and other Platform activity.

No automated or manual filtering system can guarantee detection or prevention of every violation.

User Reports

Users may report supported posts, reels, videos, audio content, comments, messages, products, marketplace listings, subscriptions, events, NFTs, livestreams, profiles, accounts, and other Platform content or activity.

When a report is submitted, VMD may process:

• the reporter’s User ID, username, or email address;
• the reported account or content owner;
• the selected reporting reason;
• additional details provided by the reporter;
• content and account identifiers;
• content type and source information;
• timestamps and technical references;
• available evidence;
• moderation and notification status;
• actions taken in response to the report.

Reporting information is processed to investigate safety concerns, enforce VMD policies, prevent abuse, maintain records, communicate with the reporting user where appropriate, protect Platform integrity, and comply with applicable legal obligations.

Submitting a report does not automatically establish that the reported content or account violated VMD policies.

Immediate Hiding for the Reporting User

Where supported, content reported by a user may be hidden immediately from that reporting user.

This personal hiding action applies to the reporting user’s experience and does not necessarily remove the reported content globally or make it unavailable to every other user.

The reported content may remain available to other users until VMD completes its moderation review and determines whether additional action is appropriate.

Moderation Review

VMD aims to review credible safety and moderation reports as promptly as reasonably possible, generally within twenty-four (24) hours.

The twenty-four-hour period represents VMD’s moderation objective and does not guarantee that every investigation, legal matter, ownership dispute, fraud case, appeal, or technically complex report will be fully resolved within that period.

Depending on the circumstances, VMD may request additional information, restrict content visibility, remove content, delist products or digital assets, suspend livestreams, restrict messaging, limit marketplace or wallet functionality, temporarily suspend accounts, permanently terminate accounts, preserve relevant evidence, or cooperate with legally authorized authorities.

User Blocking and Unblocking

Users may block abusive, unwanted, or unsafe accounts through available VMD safety controls.

Blocking is designed to prevent or restrict direct messages, new conversations, profile access, content visibility, comments, interactions, supported notifications, and other account-to-account activity throughout supported areas of the Platform.

To enforce a block, VMD may process:

• the User ID of the blocking account;
• the User ID of the blocked account;
• block status;
• creation or modification timestamps;
• technical references reasonably necessary to enforce the block.

Users may review and remove blocks through the blocked-users management screen.

Removing a block may restore supported profile visibility, content availability, messaging, and interactions, subject to privacy settings, moderation decisions, account status, legal restrictions, and other Platform controls.

Platform Enforcement

VMD may restrict, suspend, remove, preserve, or review accounts, content, listings, wallet-related functions, marketplace access, messaging access, or other features where reasonably necessary to protect users, minors, intellectual property, Platform security, legal compliance, or the integrity of the VMD ecosystem.

Users may contact VMD regarding safety, reporting, blocking, or moderation concerns at: support@viralmediadigital.net

16. Cookies and Similar Technologies

The VMD website may use cookies, local storage, session storage, analytics tools, security tokens, and similar technologies to remember preferences, improve performance, analyze traffic, maintain sessions, protect accounts, and improve website functionality.

Users may control certain cookie preferences through browser settings, but disabling cookies may affect website functionality.

17. Firebase, Cloud Infrastructure, and Service Providers

VMD may use cloud infrastructure, database systems, storage providers, authentication providers, analytics providers, communication providers, payment-related infrastructure, security tools, and other service providers to operate the Platform.

These providers may process information only as reasonably necessary to provide services to VMD, support security, maintain infrastructure, comply with legal obligations, or improve reliability.

18. Sharing of Information

VMD does not sell personal information.

We may share limited information:

• With service providers and infrastructure partners
• With payment, marketplace, security, hosting, analytics, or support providers where necessary
• With legal authorities when required by law or valid legal process
• To investigate fraud, abuse, security threats, or policy violations
• To protect users, VMD, the public, or platform integrity
• In connection with a merger, acquisition, financing, restructuring, sale, or transfer of business assets
• With consent or at the direction of the user

19. Public Information

Some VMD features are public or semi-public by design. Public profiles, usernames, profile photos, NFT avatars, marketplace listings, NFT listings, public posts, public videos, public reels, public events, creator pages, store pages, comments, ratings, and certain digital asset activity may be visible to other users or public visitors.

20. International Data Processing

Users understand that information may be processed, stored, transferred, or accessed in countries or jurisdictions different from their country of residence. Data protection laws may vary by jurisdiction.

21. Data Retention

VMD may retain information for as long as reasonably necessary to operate the platform, provide services, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, maintain security, support marketplace records, preserve transaction history, and protect platform integrity.

Some information may remain in backups, logs, transaction records, blockchain-related records, moderation history, dispute records, or legal archives even after account deletion where retention is necessary or legally permitted.

22. Account Deletion and Associated Data

Right to Request Deletion

Users may request permanent deletion of their VMD account and associated personal information at any time, subject to applicable legal, security, fraud-prevention, transaction, dispute-resolution, and data-retention requirements.

Account deletion is available to eligible VMD users regardless of whether they access the Platform through Android, Apple iOS, the VMD website, or another supported platform.

Deletion Through the VMD Application

Authenticated users may initiate a permanent account-deletion request directly from within the VMD mobile application.

When an authenticated deletion request is submitted, the application may load or process the user’s display name, username, email address, User ID, account status, confirmation responses, optional explanation, and other information reasonably necessary to identify the account, verify ownership, prevent unauthorized deletion, and process the request.

Website and Support Alternative

Users who cannot access the VMD application may submit a deletion request through the official VMD account-deletion page or by contacting the official support channel.

Delete Account Page:
https://www.viralmediadigital.net/delete-account

Account support and deletion:
support@viralmediadigital.net

Whenever possible, users should submit the request from the email address associated with the applicable VMD account.

Review and Processing Period

VMD ordinarily begins reviewing account-deletion requests within one (1) to three (3) business days after submission.

Submitting a request does not always result in immediate deletion. VMD may conduct a reasonable security review to prevent unauthorized, accidental, fraudulent, or malicious account removal.

Additional account-ownership verification may be requested before permanent deletion is approved.

Approved deletion requests will be completed as soon as reasonably practicable and, under normal circumstances, no later than thirty (30) calendar days after submission.

Additional processing or retention time may apply where reasonably necessary or legally permitted because of account-ownership disputes, fraud investigations, security incidents, transaction disputes, refunds, chargebacks, tax or accounting obligations, valid legal process, law-enforcement requests, or other applicable legal requirements.

Information Deleted or Anonymized

After verification and approval, VMD will delete or anonymize account information where technically and legally permitted.

Information that may be deleted or anonymized includes:

• account profile and authentication relationships;
• display name, username, profile information, and account identifiers;
• user-generated posts, stories, comments, and media where applicable;
• stored photos, videos, audio, and account-specific files where permitted;
• messages and communication data where technically and legally permitted;
• marketplace, creator, subscription, wallet, NFT, and activity data where applicable;
• preferences, settings, and other account-associated Platform information.

Information That May Be Retained

Certain limited information may be retained where reasonably necessary or legally permitted for:

• legal or regulatory compliance;
• fraud prevention;
• security investigations;
• tax and accounting records;
• payment and transaction records;
• refunds and chargebacks;
• marketplace, ownership, or transaction disputes;
• moderation and enforcement history;
• intellectual-property claims;
• protection of VMD, its users, or third parties;
• valid legal process.

Certain information may also remain temporarily in secure backups, technical logs, transaction records, fraud-prevention systems, or other infrastructure where immediate deletion is not technically feasible.

Information retained after account deletion remains subject to applicable security, access-control, retention, and legal requirements.

Effect of Permanent Deletion

Permanent account deletion may remove access to the user profile, uploaded content, messages, wallet functionality, marketplace tools, NFT services, subscriptions, creator tools, stored files, rewards, rankings, purchase history, activity history, and other account-based VMD functionality.

Once permanent deletion is completed, the account and associated access may not be recoverable.

VMD may send ownership-verification requests, status updates, approval notices, or deletion confirmations to the email address associated with the account or deletion request.

23. User Rights

Depending on applicable law and jurisdiction, users may have rights to request access, correction, deletion, portability, restriction, or objection regarding certain personal information.

Requests may require identity verification before VMD can process them.

24. Minimum Age and Children’s Privacy

VMD is intended exclusively for individuals who are at least sixteen (16) years old.

Individuals under sixteen (16) years of age may not register for, maintain, access, or use a VMD account, even with parental or guardian authorization, unless VMD expressly introduces a separate legally compliant service specifically designed for younger users in the future.

VMD requires users to provide an accurate date of birth during registration to determine age eligibility. Users may not misrepresent their age or identity.

If VMD determines that an account belongs to an individual under sixteen (16) years of age, VMD may restrict, suspend, disable, or permanently delete the account and associated information, subject to applicable legal, child-safety, security, fraud-prevention, investigation, and data-retention requirements.

Parents or legal guardians who believe that an individual under sixteen (16) years of age has created or is using a VMD account may contact VMD to request investigation and appropriate action.

Parents, guardians, and users may review VMD’s official Child Safety Policy at: https://www.viralmediadigital.net/child-safety

Child-safety concerns may also be reported through available in-app reporting tools or by contacting: support@viralmediadigital.net

VMD may process information reasonably necessary to identify the applicable account, investigate the concern, verify the requesting person’s authority where appropriate, protect minors, preserve relevant evidence, and comply with applicable law.

25. No Sale of Personal Data

VMD does not sell personal information. If this practice changes in the future, VMD will update this Privacy Policy as required by applicable law.

26. Security Limitations

VMD takes reasonable technical, organizational, and administrative steps to protect information. However, no online platform, cloud system, blockchain-related system, marketplace, wallet interface, or communication service can guarantee absolute security.

Users are responsible for protecting their login credentials, devices, email accounts, wallet access, private keys where applicable, and personal security practices.

27. Third-Party Links and Services

VMD may contain links to third-party websites, services, wallets, payment providers, marketplaces, blockchain tools, external content, or partner systems. VMD is not responsible for the privacy practices, security, policies, or content of third-party services.

28. Legal Compliance and Law Enforcement

VMD may preserve, disclose, or process information where reasonably necessary to comply with law, respond to legal process, enforce policies, investigate fraud, protect safety, prevent harm, defend legal claims, or cooperate with lawful requests.

29. Changes to This Privacy Policy and User Notice

VMD may update this Privacy Policy when reasonably necessary to reflect changes in Platform functionality, personal-information processing, security practices, verification requirements, moderation systems, payment processing, balance classifications, legal obligations, or service providers.

Updates will be published with a revised effective date or last-updated date.

Material changes may also be communicated through the VMD Platform, official website, in-app notices, registered email addresses, updated legal documents, or another appropriate method.

Where applicable law or the nature of the change requires renewed affirmative consent, VMD will request that consent before the change becomes binding.

Continued use of VMD after the effective date of a properly disclosed update constitutes acknowledgment of the updated Privacy Policy only to the extent permitted by applicable law.

30. Contact Information and Privacy Requests

Viral Media Digital LLC

Official website:
https://www.viralmediadigital.net/

General, legal, and privacy inquiries:
viralmediadigital@viralmediadigital.net

Account support, verification, safety, moderation, blocking, and deletion:
support@viralmediadigital.net

Copyright and DMCA notices:
copyright@viralmediadigital.net

Terms and Conditions:
https://www.viralmediadigital.net/terminos-y-condiciones

Child Safety Policy:
https://www.viralmediadigital.net/child-safety

Account deletion page:
https://www.viralmediadigital.net/delete-account

Users should use the contact channel most closely associated with their request. VMD may request information reasonably necessary to verify identity or account ownership before processing certain privacy, access, correction, or deletion requests.

31. Artificial Intelligence & Automated Systems

VMD may provide artificial intelligence ("AI"), machine learning, automation technologies, recommendation engines, moderation systems, virtual assistants, content generation tools, productivity services, translation tools, search enhancements, and other AI-powered features throughout the Platform.

AI-powered services may assist users by generating recommendations, organizing content, improving search results, suggesting marketplace listings, enhancing creator tools, assisting customer support, detecting fraudulent activity, improving moderation, generating summaries, translating content, or providing educational assistance.

Artificial intelligence systems may generate inaccurate, incomplete, outdated, biased, or unexpected results. Users remain solely responsible for reviewing, verifying, and evaluating any AI-generated information before relying upon it for personal, financial, legal, educational, medical, commercial, or other important decisions.

AI services are intended to assist users and should not be considered professional legal, medical, financial, tax, investment, engineering, accounting, or other regulated professional advice.

To improve Platform quality, VMD may process prompts, interactions, feedback, usage statistics, and technical information associated with AI features where reasonably necessary to operate, improve, secure, evaluate, or troubleshoot AI-powered services.

Some AI functionality may be provided through trusted third-party technology providers operating under their own security, privacy, and legal obligations.

VMD may introduce additional AI-powered services, automation technologies, intelligent assistants, moderation systems, recommendation engines, or machine learning capabilities in the future. Such services shall automatically be governed by this Privacy Policy unless separate privacy disclosures are expressly provided.

32. Push Notifications & Communications

VMD may communicate with users through push notifications, in-app messages, email communications, SMS (where available), and other authorized communication channels to operate, secure, and improve the Platform.

Communications may include account verification, password recovery, login alerts, security notifications, marketplace activity, wallet transactions, NFT activity, creator subscriptions, direct messages, comments, likes, follows, livestream events, customer support responses, Platform announcements, feature releases, maintenance notices, educational content, and policy updates.

Certain security-related notifications are considered essential for protecting user accounts and may not be disabled while an account remains active. These notifications may include suspicious login attempts, password changes, fraud alerts, account recovery requests, unauthorized device detection, and important security advisories.

Where permitted by applicable law, VMD may also send optional promotional communications regarding new Platform features, creator programs, educational resources, marketplace opportunities, subscriptions, special events, ecosystem updates, or promotional campaigns. Users may opt out of non-essential marketing communications using available unsubscribe mechanisms or account settings where supported.

Mobile applications may use trusted notification infrastructure providers including Firebase Cloud Messaging (FCM), Apple Push Notification Service (APNs), or equivalent notification technologies. These services are used solely for delivering Platform notifications and improving user experience.

Users may manage notification permissions through their device settings or within the VMD application where supported. Disabling notifications may affect the availability of certain Platform features and real-time updates.

VMD may retain limited technical records relating to notification delivery, communication events, messaging activity, delivery attempts, and associated metadata where reasonably necessary for security, fraud prevention, customer support, dispute resolution, legal compliance, and service diagnostics.

As the Platform evolves, VMD may introduce additional communication technologies, collaboration tools, messaging services, notification systems, or engagement features. Such services shall automatically be governed by this Privacy Policy unless separate privacy disclosures are expressly provided.

33. Payment Processing, Apple In-App Purchase & Stripe

VMD may offer paid physical products, digital products, creator subscriptions, premium features, marketplace transactions, event registrations, digital assets, wallet-related services, VMD digital utility credits, promotional tools, business services, and other paid Platform functionality.

Available payment methods depend on the operating platform, application version, product or service type, app-store requirements, user location, applicable law, and technical availability.

Apple iOS Digital Purchases

Eligible digital content, digital services, subscriptions, premium functionality, and VMD digital utility credits offered for purchase within the VMD iOS application are processed through Apple In-App Purchase where required by Apple’s applicable policies.

Apple processes users’ payment credentials according to Apple’s own terms, privacy practices, payment procedures, and refund systems.

VMD may receive limited Apple transaction information reasonably necessary to validate and deliver a purchase, associate it with the correct VMD account, classify the resulting balance, prevent fraud, maintain transaction records, and provide support.

VMD does not receive or store users’ complete Apple payment-card numbers, CVV security codes, or complete Apple payment credentials.

Stripe or another non-Apple payment processor is not used within the VMD iOS application to circumvent Apple’s payment requirements for eligible digital content, digital services, subscriptions, premium features, or VMD digital utility credits.

Stripe and Other Authorized Payment Providers

Where permitted by the applicable platform, product type, and law, VMD may use Stripe or another authorized payment provider to process eligible transactions, including physical products, physical services, real-world goods or services, eligible web-based transactions, marketplace transactions, events, and other permitted transactions.

The presence of Stripe elsewhere in the VMD ecosystem does not mean that Stripe is available or permitted for every product, service, platform, transaction, or jurisdiction.

Payment transactions may be processed through trusted third-party payment providers, including Stripe or other authorized payment processors. VMD does not store full credit card numbers, CVV security codes, or complete payment credentials on its own servers.

When users initiate a payment, purchase, refund request, subscription, marketplace transaction, wallet-related transaction, event registration, or other paid activity, VMD may process limited transaction-related information necessary to operate the Platform.

This information may include transaction identifiers, product identifiers, order history, invoice references, purchase amounts, purchased quantities, currency, balance classification, subscription status, receipt-validation information, refund status, chargeback records, payment confirmation status, tax-related information, marketplace dispute data, timestamps, associated account identifiers, and fraud-prevention signals.

Payment providers, including Apple and Stripe where applicable, may collect and process payment information directly under their own terms, privacy policies, compliance requirements, security standards, payment procedures, and refund systems. Users should review the privacy practices and purchase information of the applicable provider before completing a transaction.

Payment information received or generated by VMD may be used only as reasonably necessary to:

• validate transactions;
• associate purchases with the correct VMD account;
• deliver eligible products, services, subscriptions, or digital utility credits;
• classify balances and enforce applicable restrictions;
• confirm payment status;
• issue approved refunds;
• provide customer support;
• maintain transaction, accounting, tax, and compliance records;
• prevent fraud, chargebacks, and payment abuse;
• resolve disputes;
• comply with applicable legal and regulatory obligations.

Approved refunds may be processed through the original payment method whenever technically possible. Actual refund processing times may depend on Stripe, banks, card networks, payment processors, and financial institutions.

VMD may retain payment-related records where reasonably necessary for accounting, tax compliance, fraud prevention, dispute resolution, chargeback defense, legal compliance, marketplace integrity, and customer support.

Nothing in this Privacy Policy creates any banking relationship, financial advisory relationship, deposit account, investment account, escrow relationship, or fiduciary relationship between users and VMD.

34. Accessibility

VMD is committed to improving digital accessibility and creating a Platform that is usable, inclusive, and accessible to the broadest possible community of users.

VMD may process limited technical, device, usage, preference, and interaction information where reasonably necessary to support accessibility features, improve usability, enhance interface performance, and provide a better experience across supported devices and operating systems.

Depending on the device, browser, operating system, and application version, VMD may support accessibility-related features such as scalable text, screen reader compatibility, accessibility labels, improved color contrast, responsive layouts, alternative text support, caption support where available, simplified navigation, and adaptive user interface improvements.

Accessibility functionality may vary depending on device settings, operating system capabilities, browser support, third-party services, user configuration, and future Platform updates. VMD does not guarantee identical accessibility behavior across every device, browser, or operating environment.

Users who encounter accessibility barriers may contact VMD through official support channels. Feedback may be used to identify usability issues, improve accessibility, enhance design quality, and support future accessibility improvements.

As accessibility technologies, legal requirements, and industry standards evolve, VMD may update its applications, website, interfaces, policies, and design practices to improve accessibility and digital inclusion.

35. Regulatory Compliance

VMD is committed to operating its Platform in accordance with applicable laws, regulations, and recognized industry standards relating to privacy, cybersecurity, consumer protection, digital communications, electronic commerce, online marketplaces, intellectual property, and online safety.

As VMD expands internationally, users acknowledge that certain Platform features, products, services, marketplace functionality, payment systems, wallet services, creator tools, educational features, gaming experiences, or digital assets may be subject to different legal requirements depending on the country or jurisdiction in which they are used.

Users are responsible for ensuring that their use of the Platform complies with all applicable local, regional, national, and international laws, including tax obligations, consumer protection requirements, financial regulations where applicable, export restrictions, intellectual property laws, and other legal obligations relevant to their activities.

VMD may update its Platform, Privacy Policy, operational procedures, security measures, verification processes, or compliance practices whenever reasonably necessary to comply with changes in applicable laws, regulatory requirements, court decisions, governmental guidance, or recognized industry standards.

Where permitted or required by applicable law, VMD may cooperate with courts, regulatory authorities, law enforcement agencies, consumer protection authorities, data protection authorities, financial regulators, or other legally authorized entities in connection with valid legal requests, investigations, fraud prevention, public safety, cybersecurity incidents, or protection of Platform integrity.

Nothing in this Privacy Policy limits any mandatory legal rights that users may have under applicable consumer protection or privacy laws within their jurisdiction.

VMD is committed to continuously improving its privacy practices, security safeguards, transparency, governance processes, and compliance framework as the Platform evolves and new technologies, regulations, or legal obligations emerge.

36. Apple iOS Application — Purchases, Balance Classification, and Platform-Specific Privacy

Viral Media Digital LLC (“VMD”) operates a multi-platform ecosystem. Feature availability, payment methods, balance classifications, transaction capabilities, and permitted uses may vary according to operating system, application version, App Store storefront, user location, account-verification status, balance origin, applicable law, technical availability, security requirements, and Apple App Store policies.

Descriptions elsewhere in this Privacy Policy concerning VMD Tokens, NFTs, subscriptions, Marketplace functionality, rewards, physical products, digital services, transfers, withdrawals, and other VMD ecosystem features do not mean that every described feature or use is available within the VMD iOS application.

Apple In-App Purchase Data

The current VMD iOS application may permit users to purchase eligible VMD digital utility credits through Apple In-App Purchase.

When a user initiates or completes an eligible Apple In-App Purchase, VMD may receive and process limited information including:

• Apple transaction identifiers;
• product identifiers;
• purchase status;
• receipt-validation information;
• purchased quantity;
• the associated VMD account;
• balance classification;
• timestamps;
• refund or reversal status where available;
• fraud-prevention signals.

VMD processes this information to validate transactions, associate purchases with the correct account, deliver eligible digital utility credits, classify the resulting balance, prevent fraud, provide support, resolve disputes, process applicable refunds or reversals, and maintain required transaction records.

VMD does not receive or store the user’s complete Apple payment-card number, CVV security code, or complete Apple payment credentials. Apple processes that payment information according to Apple’s own terms, privacy practices, payment procedures, and refund systems.

Restricted Apple-Purchased Balance

VMD digital utility credits acquired through Apple In-App Purchase are classified as a restricted Apple-purchased balance.

Unless otherwise expressly permitted under applicable Apple policies and VMD terms, Apple-purchased VMD balances:

• may be used only for eligible digital functionality expressly available within the VMD iOS application;
• are non-transferable;
• cannot be sent to another VMD user;
• cannot be transferred to an external wallet;
• cannot be withdrawn or redeemed for cash;
• cannot be exchanged for another currency or monetary value;
• cannot be used to purchase physical products;
• cannot be used to purchase physical or real-world services;
• do not expire solely because of the passage of time;
• do not represent legal tender, a bank deposit, a savings product, an investment, a security, an ownership interest, or a promise of profit.

VMD may process and store the applicable balance classification and restrictions to ensure that Apple-purchased VMD balances are not used for unauthorized transfers, withdrawals, cash redemption, physical products, physical services, or other ineligible transactions.

Wallet Display and Balance Separation

The VMD iOS Wallet may display wallet identity information, official profile name, VMD User ID, total displayed balance, eligible available balance, restricted Apple-purchased balance, non-transferable balance, transaction history, purchase history, and other supported wallet information.

A total displayed balance may include more than one balance category and does not mean that every displayed amount is transferable, withdrawable, redeemable, or available for every transaction.

VMD processes balance-origin, classification, eligibility, and restriction information to distinguish eligible balances from restricted, pending, non-transferable, or non-withdrawable balances.

Transfers, Withdrawals, and Physical Products

Apple-purchased VMD balances are not eligible for user-to-user transfers, external-wallet transfers, cash withdrawals, monetary redemption, currency exchange, physical-product purchases, physical services, shipping, delivery, or other real-world goods or services.

Any transfer or withdrawal functionality available elsewhere within the broader VMD ecosystem applies only to balances independently classified as eligible for that functionality.

The existence of a general VMD withdrawal policy, withdrawal limit, transfer tool, or other wallet function does not make an Apple-purchased balance eligible for withdrawal, transfer, or cash redemption.

NFT and Other Digital Feature Availability

NFT functionality, creator subscriptions, Academy functions, rewards, creator tools, events, games, Marketplace services, and other digital functionality may be limited, unavailable, or subject to Apple In-App Purchase within the VMD iOS application depending on the current application version and applicable Apple requirements.

Where NFT display is available, users may be permitted to view eligible NFT information or previously associated digital collectibles. Possession or ownership of an NFT does not automatically unlock functionality within the VMD iOS application.

Core social functionality available within the VMD iOS application does not require the purchase of VMD digital utility credits.

Platform-Specific Processing

Personal information processed through the VMD iOS application remains subject to this Privacy Policy, including its provisions concerning collection, use, storage, security, moderation, retention, disclosure, user rights, and deletion.

Other VMD platforms may provide functionality that is unavailable, restricted, or differently configured within the iOS application.

Features available through the VMD website, Android application, or another supported platform should not be interpreted as automatically available within iOS.

Future iOS Versions

VMD may modify, expand, restrict, replace, or discontinue iOS functionality as technical, operational, payment, legal, regulatory, security, or Apple App Store requirements evolve.

This Privacy Policy, applicable Terms, purchase disclosures, and in-app notices may be updated when a material change affects personal-information processing, payment processing, balance classification, permitted use, or user rights.